Client Testimonials

What Our Clients Think About Vivacity

Harry Ragavanas

Chief Executive Officer 
KickStart Package 2018 | Ruby Membership – Present


Alex Davis

Operations Manager
Vivacity Membership 2016 to present

Kylie Jordan

Programs Director
Vivacity Ruby Member

Rishi Kandel

Steps to RTO Success + Vivacity Conference 2019



Raj Singh

RTO Manager
5 Steps to RTO Success + Vivacity Conference 2019


Dylan Campbell

QLD State Manager 
5 Steps to RTO Success + Vivacity Conference 2019


Todd Ripps

Operations Manager
5 Steps to RTO Success + Vivacity Conference 2019


Paul Ma

Chief Executive Officer 
Vivacity Membership 2018 to present

59 reviews on
Jeremy & Judith Leacock
Jeremy & Judith Leacock
19. February, 2021.
A very professional organisation that truly knows its business inside out. Is well able to support, assist and teach you to be better at your role and in your own business
Abhay Kumar
Abhay Kumar
16. December, 2020.
Great team. Love the coaching sessions Professional & Patience . Excellent @what they do. Cheers
Len Smith
Len Smith
16. December, 2020.
Angela and her team are a highly professional and dedicated group who work tirelessly to provide the highest quality of service to RTOs. As a small RTO, we have greatly benefitted from Vivacity's CRICOS monthly webinars, which assisted us in gaining the knowledge and understanding to ensure we are ESOS compliant. Great work! Dr Leonard Smith CEO/Principal Australian College of Christian Studies
Christine Chittenden
Christine Chittenden
16. December, 2020.
I cannot recommend this business more highly. Their membership is outstanding, they freely give help, training and information. They went above and beyond to help my business keep up to date and compliant at all times. Thanks to the Vivacity team.
Ash Ellis
Ash Ellis
15. December, 2020.
alison barnfield
alison barnfield
15. December, 2020.
Leon Tan
Leon Tan
11. December, 2020.
Jennefer Sant
Jennefer Sant
10. December, 2020.
Thank you to the whole team at Vivacity, and especially Kirstin. Your professionalism and drive is outstanding! I cannot wait to continue our path with you.
John Raymond Alberto
John Raymond Alberto
10. December, 2020.
Vivacity is supportive and they make you feel like you are part of their team. Their goal is to guide you through the process with passion to succeed. We couldn’t be where we are right now without their full service and I am looking forward to see the completion of our course development. Once again, on behalf of Inspire Education Academy thank you so much for your dedication and we are thrilled to have you assist us throughout our journey.
Nathan Harding
Nathan Harding
10. December, 2020.
Working with Vivacity to get our RTO off the ground has been amazing. I honestly don't think we could have done it without them. Throughout the process Vivacity have been very professional, super responsive, and an absolute pleasure to deal with. Their industry knowledge is second to none. If you're wanting to launch an RTO or take your existing RTO to the next level, then I highly recommend working with Vivacity.

“I would like to thank you to Vivacity Team for the great workshops – it was really engaging and informative. Thank you specially to Angela for her passion, energy and enthusiasm in delivering the workshops. I will surely recommend Vivacity to other VET practitioners who are looking for professional development.”

Rio Wijaya
VET Coordinator – Business, SELC Education
Courses Membership | 2020

“The Vivacity team are extremely knowledgeable and helpful. We recently added a course to scope and with Amanda’s experience, expertise and guidance we felt prepared. The team was extremely helpful through the process and We launched our newest course with complete confidence.

As a small RTO the weeks are hectic and compliance can be overwhelming (and confusing!)  but with Vivacity behind us I know I have a good structure to follow and I can call them anytime and ask anything. No question is too complex or simple.”

Kylie Jordan
Programs Director, Ettinghausens
SystemsCheck and Ruby Membership | 2018 to present

“That Zoom session (Vivacity Mastermind) last week made me really think about “thriving” rather than just “surviving” during this time and beyond.”

Nox Tauakipulu
Director, Op Skill
KickStart and Membership | 2014 to present

“During the latter of half of 2018, I engaged Vivacity to assist me through the initial registration for the registration of an RTO.

The reason I chose Vivacity above anyone else was that they were the only consultancy company willing to disrupt their business model to accommodate the 1st July 2018 deadline imposed by ASQA for initial registrations

Amanda Starkey, Kirstin Ritchens and the Vivacity Team successfully coached me through the initial registration process, and later through an appeal lodged with the Administrative Appeals Tribunal (AAT). I found the entire team highly professional and accommodating. Their knowledge of VET and

The AAT was first rate and if it wasn’t for Vivacity and the team I would not have gained registration.

Vivacity’s KickStart Package provided all the documents and resources needed for initial registration and a later AAT appeal. The comment of the ASQA Auditor during initial registration, that the documents provided by Vivacity in their KickStart Package were first rate, gave me great confidence and comfort that I was in good hands with Vivacity.

Vivacity’s Training and Assessment Strategies (TAS) Staff Matrix, Industry Survey, Delivery and Assessment Plan and the various templates were excellent and were in part complimented by ASQA.

I would not hesitate to recommend Vivacity, their coaching team, and their KickStart package to any organisation or person who is contemplating registration as an RTO.”

Greg Byrne
CEO, Multisec Training
KickStart and Membership | 2018 to 2019

“We had our course successfully reaccredited thanks in large part to Vivacity and their highly experienced staff. (so major recommendation there…..RESULTS were achieved!).

We also greatly appreciated the smoothness of the Vivacity systems and the way that each member of the Vivacity Team knew what to do and handled our questions along the way with the ultimate level of professionalism.

There were more than one Vivacity team members who worked on our case along the way- each with different skills and areas of expertise and we really appreciated this. Sometimes a small RTO like ours gets allocated the ‘rookie’ because we are not a large client- but this didn’t happen with Vivacity and we really appreciated that.”

Dr Kevin Redd
CEO, Tensegrity Training
Accredited Course Package | 2019

“Today was awesome!

I can’t tell you how excited I am about this new learning curve I am about to embark on…the word “audit” has never been more appealing…bring it on I say!!!

You guys are brilliant!!”

Sandy Zakoc
RTO Manager, TraYn Pty Ltd, Ingleburn NSW
SystemsCheck and Membership | 2019 to present

“Anyone contemplating an RTO can’t go past Vivacity! Highly recommended!”

Josh Brook
Chief Executive Officer, Safeguard, Yanderra NSW
KickStart Package and Membership | 2018 to present

“I attended a two day workshop with Vivacity, and was blown away by their expertise in business and the RTO process. Their entire staff were incredibly knowledgeable and helpful. Highly recommended!”

Maria Wickenden
Sydney Cosmetic Solutions, Curl Curl NSW
RTO Compliance and Assessment Validation Workshops | 2018

“Angela and the Vivacity team helped us get our RTO registered with ASQA which we are so excited about. Her knowledge, experience and understanding of the processes, regulations and legislation were invaluable and honestly, we couldn’t have done it without her.  We would recommend her to anyone in a heartbeat! We look forward to launching our RTO and hope to work with Angela and Vivacity again in the future.”

Marcello Colosimo
CEO Momento Hospitality, Hospitality Institute of NSW, Bella Vista NSW
KickStart Package, AddOn and Membership CRICOS and RTO | 2017 to present

On behalf of the MEA Board and myself I would like to thank you all for your support, guidance and work in making this happen for Meetings & Events Australia.

I must say that when I started the process it was overwhelming and very stressful. I thought that MEA had no hope in being renewed as a RTO. This could not have been achieved this without the Vivacity team.

It has been a very pleasant experience working with you. Your organisation is informed, professional and experienced in all that is RTO.

MEA looks forward to continuing to work with you to ensure that MEA remains compliant and up to date with all the changes that occur in delivering education to the meetings and events industry.

Robyn Johnson
Chief Executive Officer, Meetings Events Australia, North Sydney NSW
ReBoot and Membership | 2017 to present

“I have worked with Angela and known her for several years now, I find her knowledgeable about the VET environment, a very capable businesswoman and very easy to get along with. Angela shares a passion for VET, building her staff and business capability and improving outcomes for the sector. It’s great to work with professionals like Angela who want to make a positive difference to our sector!”

Lauren Hollows
Owner and MD, Understand TAE – Thrive Education
Colleague to Angela on the Presenter Network | 2015 to present

“Holy Family Services is a small boutique RTO who rely heavily on Vivacity for our compliance day to day operations. Recently we conducted an internal audit to stay on top of any non compliance issues we may have before an ASQA audit. I was very happy with the service, the advice and the follow up through Vivacity and the entire team. They carry out support, continue the support throughout the year and do what ever it takes to ensure our RTO has all the correct information. I would like to thank Angela and her team for continuing to support us here at Holy Family Services.”

Diana Ginty
Operations Manager at Holy Family Services, Maryong NSW
Membership, Assessment Validation, Systems Check | 2016 to present

NSW Fisheries

I would like to thank you for the expertise and commitment you provided during our recent response to an official complaint received by ASQA against our RTO.

Your guidance and expertise enabled us to respond successfully to a number of non-compliances identified during the ASQA complaint investigation. These included re writing our Training and Assessment Strategy, re writing assessment material, describing accurately our trainers’ credentials and clarifying information distributed to students prior to enrolment.

This enabled our organisation to be deemed compliant and to avoid an ASQA decision to imposed sanction and remove one of our qualifications from our scope.

Vivacity RTO Coaching has been our compliance partner since October 2013 and has greatly assisted us in day-to-day management of compliance and successful re registration in 2016.

I would have no reservations recommending your services to other RTO’s and look forward to working with you into the future.

James Ward
General Manager, NSW Fishing Industry Training Committee Ltd, Woy Woy NSW

ReBoot 2015 | Diamond Membership | 2015 to present

Aston College

Angela and her team are proactive and on top of things. I would recommend Vivacity in a heartbeat to anyone looking at compliance or event help with anything to do with running an RTO as the vast knowledge the team has is very impressive. I hope my testimonial will make you choose them, as they are the best out there.

Harmeen Kaur
Director, Aston College, Sydney NSW

RTO KickStart, Consultation, AddOn and Membership | 2015 to 2018

NSW Fisheries

I know Angela very well from last few years as we worked together set up our RTO (Pacific College Sydney). Angela and her team is very sincere, dedicated and co-operative about their service. Team Vivacity always works for the betterment of their clients. They try to know their clients very well, listen to them, and provide the best possible solutions. I hope Vivacity will be one of the leading consulting firm in Australia by continuously providing their wonderful services. God bless Angela, God bless Vivacity

Mohammed Murad Hossain
RTO Manager, Pacific College, Sydney NSW

RTO KickStart, CRICOS KickStart, AddOn, General Consultation | Ruby Membership 2014 to present

Narbil Training

The whole experience has been an extremely pleasurable and satisfying one. Vivacity’s exceptional skill in guiding us through the process was evident early on and their expertise and knowledge were invaluable to our cause.

Not only were we successful in the first attempt with our application, Vivacity remained constant contacting us and happily and promptly answered questions we continued to pose to them post application. Talk about old fashioned customer service.

From the entire Narbil team, we can’t thank Vivacity enough for their dedication, professionalism and generosity – your efforts are greatly appreciated.

Joe Guinea
Chief Executive Officer, Narbil Training, South Gladstone QLD

AddOn and SystemsCheck | 2015 to 2016

Fire grounD logo

I have used Vivacity Coaching & Consulting to undertake our initial application and audit. Fantastic!

Now that we are running with wet sales, Vivacity is always there for advice.

As an annual member they provide us with all the current RTO forms and documents specific for our company.

I have had the occasion to use Vivacity to undertake the add to scope process for new units and courses. This has been absolutely amazing, as they work you through all the documents and build the background, where we only need to add relevant information. Never a problem with approvals.

I can highly recommend Vivacity for any RTO in any field, as they make compliance and operating an RTO a sane process!

If you are out there trying to do it all by yourself, take off the rose coloured glasses and at least become a member with Vivacity, you will never look back!

Give Angela and her team a call.

Dave Hitchcock
Chief Executive Officer, Fireground, Dorrigo NSW

RTO KickStart, Membership and AddOn | 2014 to 2018

Aston College

We are delighted to recommend Angela and her team at Vivacity. The road to accreditation is long and somewhat arduous. It can be a very steep learning curve and quite daunting on your own. We can’t speak highly enough of Vivacity’s thoroughness in preparing us and the level of support that helped us all the way through the accreditation process and through our initial audit. We had no rectifications and have just received news that our application has been approved. Thank you Vivacity!

Virginia McMurray
Training & Learning Manager, Passmores College, Newcastle NSW

RTO KickStart | 2014

Angela helped us through the new requirements to become a Registered Training Organisation. She was able to give us the infrastructure needed to pass the audit procedure. I have had 20 years in vocational education and training but mainly in large organisations where I concentrated on teaching, learning and assessment whilst other departments in the organisation took care of the quality control and funding matters. Angela offers this infrastructure and advice to small organisations who don’t have that luxury and could be overwhelmed by the registration process and still have a lot to offer the field in more innovative ways of delivery than large TAFEs are able to offer.

Satch Campbell
Chief Executive Officer, Imagineering, Canberra ACT

Assisted with Rectification response to ASQA Audit | 2013